Shipping
Here at Opurl all orders are posted via Australia Post. Once your order has been made, we will send through a tracking number which will allow you to locate your parcel up all the way to your door. We provide options for standard, express and additional signature options. Our rates are determined by Australia Post and are reflected by shipping destination, timeframe and sending security.
Standard Domestic
- Approx 3-7 business days
- Tracking sent via email
Express Domestic
- Approx 1-4 business days
- Tracking sent via email
RETURNS
As all of our jewels are made to order, unfortunately we do not offer refunds or exchanges due to change of mind or incorrect sizing.
Each phone case is delicately hand crafted and is a one-off design and therefore refunds and exchanges are not permitted - Please be sure to check your phone model before ordering.
How to check?
- Settings → About → Model Name = Phone Model
If your item(s) arrive damaged, please contact us at opurl.info@gmail.com or via direct message on Instagram @opurl.co